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Technical Support Forums » Citrus Alarm Clock

object reference not set to an instance of an object (2 posts)


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  1. Anonymous

    Posted 8 months ago

    when the alarm goes off it starts playng windows sound. tried with every .mp3 doesnt help. i have i5-2500 4gb ddr3 windows 7 x64 Ultimate SP1

  2. Mark
    Administrator
    Posted 8 months ago

    This error most frequently happens when Windows Media Player isnt installed or is out of date. Citrus uses the Windows Media Player API for it's media capabilities, so installing or re-installing WMP should do the trick.

    Hope this helps, and let me know if this resolves the issue for you!


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