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Technical Support Forums » Web Album Generator

1. 

   rkeagle
   Member
   Posted 4 years ago

   Need help uploading my WAG albums to my site. Using the tutorial on WAG to FTP albums, I get as far as drag and dropping my album folders onto my FTP page then that's it. When I try to view them, all I see is a white page with white boxes where the photos should be showing the photo name.jpg extention. Even though my folders are on my desktop, where should they be in relation to my website? I can't search for my album on the web using the example http://www.example.com/username/album name/ because the albums are not connected to my site. Perhaps this is the problem? Any step-by-step advice would be greatly appreciated!

   Thanks,
   Robin

2. 

   Mark
   Administrator
   Posted 4 years ago

   It sounds like your FTP server may have been having temporary connection issues. Try re-uploading the album; there's a possibility that whatever was causing the interrupted upload may have been corrected now. If you're still having difficulties then I'm afraid all I can recommend is to get in touch with your FTP service provider.

   Are you able to view the albums properly before uploading? (When you click on the "View Album" button after completing the generation process?)

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